Legal Documents

K09 Terms & Conditions

This document outlines the full Terms & Conditions for using the k09 platform. Please read it carefully before creating an account.

Last Updated: January 2026
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Age Requirement

Participation is open to individuals aged 18 and above only.

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Payments

Transactions via bKash, Nagad, and Rocket. Minimum deposit is ৳500.

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Bonus Terms

Wagering requirements apply to all bonuses. See details below.

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KYC Is Mandatory

Identity verification must be completed before making a withdrawal.

Key Policy Highlights

A summary of the six most important points

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One Account Policy

Only one account is allowed per person. Opening multiple accounts under the same name, address, or device is a violation of our policy and may result in all associated accounts being suspended.

Accurate Information Is Required

Your real name, date of birth, and phone number are required at registration. Providing false or inaccurate information will prevent account verification and may result in withdrawals being blocked.

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Withdrawal Rules

Withdrawal requests are typically processed within 15 minutes to 24 hours. Large withdrawals may be held until KYC verification is complete.

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Bonus Wagering Requirements

Every bonus offer has specific wagering requirements. Not reading the terms before claiming a bonus may lead to issues later. Bonuses will be cancelled if the requirements are not met.

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Prohibited Activities

Bonus abuse, system manipulation, money laundering, and collusion with other accounts are strictly prohibited. If detected, the account will be permanently closed.

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Account Security

Keeping your password confidential is your responsibility. k09 is not liable for any unauthorized access to your account. If you notice any suspicious activity, contact support immediately.

Important: By creating or using an account on k09, you are considered to have fully accepted these terms and conditions. Please read them carefully.

General Terms & Conditions

K09 (referred to as "the Platform" or "we") is an internationally licensed online gaming and Sports Betting platform. These Terms & Conditions apply to all use of k09's services.

By accessing, registering on, or using any service on this platform, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

K09 reserves the right to update these terms and conditions at any time. You will be notified of any changes via your registered email or SMS. Continued use of the platform following any update constitutes acceptance of the revised terms.

These Terms & Conditions are available in both Bangla and English. In the event of any conflict, the English version shall be considered authoritative.


Account Registration & Eligibility

To open an account with k09, the following conditions must be met:

  • You must be at least 18 years of age.
  • Accurate and complete information must be provided at the time of registration.
  • Each person may operate only one account.
  • Keeping your account password confidential is entirely your responsibility.
  • Sharing or transferring your account to another person is strictly prohibited.
  • k09 may request identity verification documents at any time.

After registration, you will need to verify your email or phone number to access your account. Some features may be restricted until verification is complete.

Registering with false information will result in permanent account termination and possible forfeiture of your balance.


Deposits & Payments

K09 currently supports the following payment methods: bKash, Nagad, and Rocket. Additional methods may be added in the future.

Please keep the following in mind when making a deposit:

  • Minimum deposit amount is ৳500.
  • Deposits are credited to your account instantly in most cases.
  • K09 does not charge any additional fees on deposits; however, charges from your payment provider may apply.
  • Deposits must be made only from a mobile banking account registered in your own name.
  • Third-party payments are not accepted. Any such deposits will be returned.

If a deposit does not appear in your account, please wait 1 hour. If it still has not arrived, contact support with your payment reference number.


Withdrawal Rules

The following rules apply when withdrawing funds from k09:

  • Minimum withdrawal amount is ৳500.
  • Withdrawal requests are typically processed within 15 minutes and no longer than 24 hours.
  • Withdrawals will only be processed to the same payment method used for the deposit.
  • Withdrawals over ৳10,000 may be held until KYC verification is complete.
  • Multiple withdrawal requests can be made on the same day.
  • Bonus balance cannot be withdrawn directly — wagering requirements must be met first.

VIP members receive priority withdrawal processing. Learn about the VIP Program.

If k09 suspects fraud or money laundering, it may freeze withdrawals and request additional documentation. This is part of our legal compliance obligations.


Bonus & Promotion Terms

K09 offers a variety of bonuses and promotions. Each offer comes with its own terms, which are listed on the respective offer page. However, certain general rules apply to all bonuses:

  • Once a bonus is accepted, your original deposit cannot be withdrawn until the bonus wagering requirements are fully met.
  • Bonuses are for your personal use on k09 only — playing on behalf of others or sharing bonuses is strictly prohibited.
  • Each promotion is limited to one claim per person, household, device, or IP address.
  • K09 reserves the right to void bonuses in cases of suspected misuse.
  • Bonuses are generally valid for 7 days. Once expired, the bonus will be automatically cancelled.
  • Withdrawing from a bonus before the wagering requirements are met will result in the entire bonus and associated winnings being forfeited.

Before using any bonus, please read the full terms on the relevant promotion page. View the Promotions page.


Betting & Gaming Rules

Please keep the following rules in mind while playing Sports Betting and casino games on k09:

  • Once a bet is confirmed, it cannot be changed or cancelled (except where a cashout option is available).
  • If a bet or game round is left incomplete due to a technical error, k09 reserves the right to make the final decision.
  • A slight delay in live betting is normal and expected due to technical reasons.
  • K09 reserves the right to set or adjust betting limits at any time.
  • Bets placed at clearly incorrect odds may be voided and the stake refunded.
  • Game outcomes are determined by an RNG (Random Number Generator), which is regularly audited by an independent third party.

Prohibited Activities

The following activities are strictly prohibited on k09 and may result in account termination and balance forfeiture:

  • Bonus Abuse — placing strategic bets with the intent to exploit the bonus system.
  • Claiming bonuses repeatedly through multiple accounts.
  • Money laundering or transactions involving illegal funds.
  • Placing bets using any software, bot, or automation tool.
  • Exploiting platform vulnerabilities or bugs.
  • Placing bets in collusion with other players.
  • Operating an account under a false identity.

k09's security team monitors for suspicious activity around the clock. Legal action may be taken against any identified fraud.


Account Closure & Restrictions

K09 reserves the right to temporarily or permanently close an account under the following circumstances:

  • In the event of a breach of these Terms & Conditions.
  • If false information is found during KYC verification.
  • If there is suspicion of money laundering or fraud.
  • By order of a court or regulatory authority.
  • At the user's request (self-exclusion or responsible gaming).

Upon account closure, any valid balance will be refunded. However, bonus balances and any winnings obtained through prohibited activity will be forfeited. Users may also request account closure at any time.


Responsible Gaming

K09 believes betting is a form of entertainment, not an addiction or a source of income. Responsible gaming is our top priority.

The following responsible gaming features are available on k09:

  • Deposit Limits: You can set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You can self-close your account for a set period of time.
  • Cooling-Off Period: You can take a break for a few days or weeks.
  • Betting Limits: You can set limits to prevent yourself from placing bets above a certain amount.
  • Session Reminder: Reminders are available after you have been playing for a set period of time.

If you're experiencing a gaming problem, please contact our Responsible Gaming Page View or contact support.


Dispute Resolution

For any disputes or complaints, please contact our support team first. The support team typically responds within 24 hours.

If the issue remains unresolved through support, you may formally support@k09.wineSubmit a written complaint to. Please include your account details, a description of the issue, and any relevant transaction numbers.

K09 handles all disputes impartially. For disputes relating to game outcomes, game logs and server records shall serve as the final evidence.


Right to Amend Terms

K09 reserves the right to modify these terms and conditions at any time without stating a reason. When changes are made, the "Last Updated" date on this page will be revised accordingly.

For significant changes, advance notice will be sent to your registered email or via SMS. Minor edits may not be accompanied by a separate notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms.


Contact

If you have any questions about these terms and conditions, please reach out to us through any of the following channels:

The support team typically responds within 2 hours. For urgent matters, please use live chat.

Done reading the terms? Get started now

Register with k09 and enjoy a safe, trusted online betting experience. Easy transactions via bKash and Nagad.

For users aged 18 and above. Responsible Play Learn more.

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